If you're having issues with a touchscreen, for instance random 'ghost clicks' or other annoyances, you can try turning it off with these steps: Note: First, try wiping off the screen with a soft cloth or T-shirt. Debris or moisture can sometimes activate the touchscreen. * Open up a new tab in Chrome using the…
If requested, follow these steps to powerwash (factory reset) a Chromebook. Make sure you know your WiFi password before performing these steps; you will need it later in the process. Also, copy any files you want to keep from your Downloads folder, as that will be cleared by the reset. See Manage your files wi…