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Showing articles from troubleshooting tag

Turn a Chromebook's touchscreen on or off

If you're having issues with a touchscreen, for instance random 'ghost clicks' or other annoyances, you can try turning it off with these steps: Note: First, try wiping off the screen with a soft cloth or T-shirt. Debris or moisture can sometimes activate the touchscreen. * Open up a new tab in Chrome using the…

I can't join a Zoom session on a lab PC

Having issues joining a Zoom meeting on a lab PC? These are the settings we used while testing Zoom on lab PCs, along with some basics to check. If you're still having trouble after going through this guide, contact us using the links or phone number at the bottom of the page. Headset and Audio Check these basics…

0y 2eyb6ard 5s ty*5ng n40bers! (My keyboard is typing numbers!)

If you are using a laptop, look for a  Number Lock ,  NumLock , or  NumLk  key on your keyboard. If you have one, press it once and try typing again. Many Windows laptops, including many of our staff PCs, have 'virtual number pads' on their keyboards that can be switched on and off with this key. This can be usefu…

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